The Gift Processing Specialist is an integral member of the Office of Gift & Records Administration in the Office of University Advancement at William & Mary. The Gift Processing Specialist reports to the Associate Director of Gift Processing & Data Integrity and works collaboratively as a member of a team of Gift Processing Specialists.

The Gift Processing Specialist is responsible for data entry and customer service, both internally and externally. The data entry includes entering information about individual gifts, pledges, and pledge payments into a centralized database of gifts. Customer service includes speaking with donors to resolve their inquiries and concerns about their gifts, pledges, or pledge payments. The Gift Processing Specialist follows appropriate standards and policies and works with speed and a high degree of accuracy to fulfill the team’s goal to ensure that all gifts, pledges and pledge payments are processed accurately and efficiently. The Gift Processing Specialist will also collaborate with various units in the Office of University Advancement on gift solicitations and items requiring special attention.

The successful Gift Processing Specialist will help foster a culture of belonging and trust that embraces all people and perspectives. This is a hybrid position based in Williamsburg, VA, that offers a flexible work environment.

Please review the full position description with all job duties under the “Featured Job Opportunities” on the University Advancement website. https://advancement.wm.edu/come-work-with-us/open-positions/index.php